Shipping & Payment
Clear, simple, and secure. Here’s everything you need to know about getting your new chair.
Shipping Information
We dispatch all orders within 48 hours of confirmation. You'll receive a tracking number to follow your delivery every step of the way.
- Domestic (USA): 5-7 business days.
- International: 7-21 business days (varies by location).
Payment Process
Our process is designed for personalization and security. After you submit an order request, our manager will contact you to confirm the details.
- Confirmation: Finalize your model, color, and shipping address.
- Payment: Receive a secure payment link via email with various options.
30-Day Return Policy
We're confident you'll love your chair. If for any reason you're not satisfied, you can return it within 30 days of delivery for a full refund.
- Condition: Must be in as-new condition with original packaging.
- Process: Contact our support team to initiate a return.
Quick Questions
- Are there any hidden fees?
- No. The price confirmed by our manager is the final price. Any applicable taxes or shipping costs will be clearly stated before you make a payment.
- How is the chair packaged?
- Your chair is securely packaged in a reinforced box with custom foam inserts to ensure it arrives in perfect condition, ready for assembly.
- Can I change my shipping address after ordering?
- If your order has not yet been dispatched, we can update the shipping address. Please contact our support team as soon as possible with your request details.
Ready to Find Your Chair?
Now that you know how our process works, you can confidently choose the perfect model from our collection.
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